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Recent Incidents
1 incident detectedQualtrics Connections Intermittently Failing to Sync /Ticket-Exports Endpoint Due to 500 Internal Server Error and 404 Not Found Errors From the Source API
Apr 2, 2025 4:36 AM
Apr 2, 04:36 UTC
Update - We are still awaiting a response from Qualtrics Support regarding this issue. In the meantime, we have deployed a workaround to help prevent failures. As a result, the failure rate has significantly decreased following the deployment. We will continue to monitor the situation and provide further updates.
Apr 1, 20:00 UTC
Update - We are continuing to investigate this issue.
Apr 1, 15:49 UTC
Investigating - We are currently investigating this issue with the Qualtircs support team.