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Apr 2, 2025 10:09 AM
Apr 2, 10:09 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 11:09 UTC
Scheduled - Deposits and withdrawals using our Etana Custody funding method will not be available between April 1st 22:00 UTC and April 2nd 00:00 UTC for EUR, CAD, USD, JPY, GBP. This is due to a planned maintenance being done by our funding partner.
Apr 2, 2025 12:23 PM
Apr 2, 12:23 UTC
Verifying - Verification is currently underway for the maintenance items. We continue to monitor performance and will provide further updates as needed.
Apr 1, 17:32 UTC
Update - The Substrate funding gateway maintenance is nearing completion. Transfers are now beginning to process, though clients may still experience delays over the next 3–5 hours as systems stabilize. We continue to monitor performance and will provide further updates as needed.
Apr 1, 10:29 UTC
Update - The Substrate funding gateway continues to undergo maintenance, and has been extended for approximately 6 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will continue to provide updates as necessary.
Apr 1, 10:28 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 31, 22:34 UTC
Update - The Substrate funding gateway continues to undergo maintenance, and has been extended for approximately 12 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will continue to provide updates as necessary.
Mar 31, 14:35 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 31, 13:40 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 31, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 13:27 UTC
Scheduled - The Substrate funding gateway will be undergoing maintenance from 13:15 UTC today for approximately 8 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.