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Recent Incidents

1 incident resolved

[Card Payments] - External Disruptions : Incident on authorisation requests for BPCE

Apr 2, 2025 1:13 PM

Apr 2, 15:13 CEST
Resolved - This incident has been resolved.

Apr 1, 11:40 CEST
Investigating - Dear Client,

Our Acquirer have identified a potential system issue related to authorisation requests.
The impact are higher refusal rate on BPCE card payments : especially with a refusal code 05.
They are working on it to identify the origin of the incident and solve it.
We will keep you updated as soon as we have more information.

We apologise for the inconvenience.

Regards,
Lemonway team

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