Service Information

Category
cryptocurrency

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Recent Incidents

1 incident resolved

3rd party e-Transfer cash-out delayed

Apr 2, 2025 4:27 AM

Apr 2, 00:27 EDT
Resolved - This incident has been resolved.

Apr 2, 00:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 1, 20:41 EDT
Update - Pending e-Transfers are currently being processed and will be completed at the earliest opportunity.

The estimated resolution time is 12:00 AM EDT.

Apr 1, 17:37 EDT
Identified - An issue with a banking partner is currently preventing us from processing any e-Transfer withdrawals destined to third party recipients.

In the meantime, in order to avoid any additional delays, please make sure to send your e-Transfers to your main email address.

Thank you for your understanding

Apr 1, 17:23 EDT
Investigating - We are currently investigating this issue.

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