Service Information

Category
apis

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Recent Incidents

2 incidents detected

Sinch Scheduled Maintenance - EU1 Site

Apr 2, 2025 7:00 PM

THIS IS A SCHEDULED EVENT Apr 2, 19:00 - 23:00 UTC

Mar 13, 16:03 UTC
Scheduled - We plan to upgrade our SMSC software on our EU1 site during the below maintenance window:

Date/time: 2025-04-02 19:00 - 23:00 UTC
Affected site: EU1

SMPP FQDN: eu1.smpp.api.sinch.com / smpp-eu1.clxcommunications.com
HTTP FQDN: eu1.httpsms.api.sinch.com / http-eu1.clxcommunications.com
ENUM FQDN: eu1.httplookup.api.sinch.com / enum-eu1.clxcommunications.com

Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected

If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.

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Delivery Issue Sweden - Tre

Apr 2, 2025 1:23 PM

Apr 2, 13:23 UTC
Identified - The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Apr 2, 11:56 UTC
Investigating - We are currently observing delivery issues in Sweden - Tre.

Incident Start Time 2025-04-02 11:22 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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