Get instant notifications when Sinch experiences issues. Stay informed with real-time alerts, incident updates, and resolution notifications.
Apr 2, 2025 7:00 PM
THIS IS A SCHEDULED EVENT Apr 2, 19:00 - 23:00 UTC
Mar 13, 16:03 UTC
Scheduled - We plan to upgrade our SMSC software on our EU1 site during the below maintenance window:
Date/time: 2025-04-02 19:00 - 23:00 UTC
Affected site: EU1
SMPP FQDN: eu1.smpp.api.sinch.com / smpp-eu1.clxcommunications.com
HTTP FQDN: eu1.httpsms.api.sinch.com / http-eu1.clxcommunications.com
ENUM FQDN: eu1.httplookup.api.sinch.com / enum-eu1.clxcommunications.com
Impact MT & MO: No traffic impact expected
Impact Number Lookup: No traffic impact expected
If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Apr 2, 2025 1:23 PM
Apr 2, 13:23 UTC
Identified - The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.
As soon as we have any updates, they will be shared accordingly.
Apr 2, 11:56 UTC
Investigating - We are currently observing delivery issues in Sweden - Tre.
Incident Start Time 2025-04-02 11:22 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.