Service Information

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development

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Recent Incidents

1 incident detected

Scheduled Maintenance

Apr 2, 2025 8:37 AM

Apr 2, 09:37 BST
Completed - The scheduled maintenance has been completed.

If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Apr 2, 09:27 BST
Verifying - Verification is currently underway for the maintenance items.

Apr 2, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 2, 08:20 BST
Update - We will be undergoing scheduled maintenance in 10 minutes.

Mar 24, 17:38 GMT
Scheduled - On Wednesday, 2nd April, 2025, we will be conducting routine maintenance on one of our critical databases across all regions.

The maintenance window is scheduled for 08:30 to 09:30 BST (00:30 to 01:30 PDT, 18:30 to 19:30 AEDT) and we do not foresee any service disruptions during this time.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

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